This is an archived version of the 2010 edition of UXLx. The current event website is at www.ux-lx.com
12 to 14 May 2010
Lisbon, Portugal
Andrés López
Andrés López is founder and principal of Direction, a design studio based in Madrid, with a focus on designing interactive products that are both useful and aesthetically pleasing.

He holds a Masters Degree in Marketing & Communication from IEDE Business School and has designed websites, mobile applications and atm services since 1996 for some of Spain's largest companies.

Andrés López

Talk

ATM 2.0

We all use ATMs on a daily basis and in general the user experience is far from acceptable: a complex combination of inconsistent interfaces, touchscreens and manual keyboard inputs.

This talk will discuss the process used, and lessons learned, in the design of two new ATM touchscreen interfaces currently being deployed in over 7500 locations throughout Spain.

Beyond letting users simply customize their welcome screen, these smart multifunctional ATMs learn their tendencies, offering regular withdrawal amounts and recommend tailor made services.

Thursday, 13 May @ 14:00-14:20
20 minutes
Room 1

Our Sponsors and Supporters

Platinum Sponsors:
Adobe
Anacom - Autoridade Nacional de Comunicações
Microsoft
Gold Sponsors:
Flag Moo ActiveMedia - ScreenEMotion London User Research Centre Hello Group Corefactor
Silver Sponsors:
O'Reilly Rosenfeld Media Pearson Publishing Morgan Kaufmann - Elsevier Wiley Adegga.com Tobii Technology
Axure - See it happen Goplan Survs - Asking for you Usabilla - Transparent Usability SensoMotoric Instruments Balsamiq Studios invoic€xpress
Media Sponsors:
Want Magazine UX Booth Lucrat Fresh GUI

Partners and Supporters:
TAP Portugal VIP Hotels AHP - Applications and Hosting Provider Hospedeiras e Promotoras de Eventos SpringEventsMadeira Interactive Technologies Institute
Câmara Municipal de Lisboa Associação para a Promoção do Multimédia e da Sociedade Digital e-Skills Week
Log - Open Source Consulting Lisboa Convention Bureau Associação Portuguesa para o Desenvolvimento das Comunicações Cortes de Cima Nokia