This is an archived version of the 2010 edition of UXLx. The current event website is at
12 to 14 May 2010
Lisbon, Portugal
Dana Chisnell
Dana is an independent researcher and consultant who founded UsabilityWorks. She has been helping teams develop effective designs and stay focused on their customers’ experiences through creative user research and clear communication since 1982.

Dana's colleagues consider her an expert in design for older adults and plain language. Lately, she has been working on issues related to ballot design and usability and accessibility in voting.

Dana Chisnell


Making smart design decisions: Collaborative techniques for analyzing usability testing data


Let's say you've observed users using your design. It was enlightening! Your team probably even had some "ah-ha" moments when users did something unexpected as they performed tasks.

The team learned a lot by observing sessions. There is a lot of data. Now what do you do? How do you make smart design decisions from what you know?

In this workshop, Dana Chisnell, co-author of Handbook of Usability Testing, will show you great collaborative techniques to ensure that your team is reaching the right inferences and taking the right design direction (while helping you avoid writing lengthy reports). Through demonstrations, games, hands-on exercises, and practice, you will learn how to pare the observations down to priority issues quickly and effectively, and then work with your team to solve the right design problems the right way.

Thusrday, 13 May @ 15:00-18:30
180 minutes + 30 minute break @ 16:30-17:00
Room 2

Contact us to be put on the waiting list

Our Sponsors and Supporters

Platinum Sponsors:
Anacom - Autoridade Nacional de Comunicações
Gold Sponsors:
Flag Moo ActiveMedia - ScreenEMotion London User Research Centre Hello Group Corefactor
Silver Sponsors:
O'Reilly Rosenfeld Media Pearson Publishing Morgan Kaufmann - Elsevier Wiley Tobii Technology
Axure - See it happen Goplan Survs - Asking for you Usabilla - Transparent Usability SensoMotoric Instruments Balsamiq Studios invoic€xpress
Media Sponsors:
Want Magazine UX Booth Lucrat Fresh GUI

Partners and Supporters:
TAP Portugal VIP Hotels AHP - Applications and Hosting Provider Hospedeiras e Promotoras de Eventos SpringEventsMadeira Interactive Technologies Institute
Câmara Municipal de Lisboa Associação para a Promoção do Multimédia e da Sociedade Digital e-Skills Week
Log - Open Source Consulting Lisboa Convention Bureau Associação Portuguesa para o Desenvolvimento das Comunicações Cortes de Cima Nokia