This is an archived version of the 2010 edition of UXLx. The current event website is at
12 to 14 May 2010
Lisbon, Portugal
Andrés López
Andrés López is founder and principal of Direction, a design studio based in Madrid, with a focus on designing interactive products that are both useful and aesthetically pleasing.

He holds a Masters Degree in Marketing & Communication from IEDE Business School and has designed websites, mobile applications and atm services since 1996 for some of Spain's largest companies.

Andrés López


ATM 2.0

We all use ATMs on a daily basis and in general the user experience is far from acceptable: a complex combination of inconsistent interfaces, touchscreens and manual keyboard inputs.

This talk will discuss the process used, and lessons learned, in the design of two new ATM touchscreen interfaces currently being deployed in over 7500 locations throughout Spain.

Beyond letting users simply customize their welcome screen, these smart multifunctional ATMs learn their tendencies, offering regular withdrawal amounts and recommend tailor made services.

Thursday, 13 May @ 14:00-14:20
20 minutes
Room 1

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