12 to 14 May 2010
Lisbon, Portugal
Lisbon, Portugal
James is co-founder of FeraLabs, a usability consultancy specialising in remote user research, where he has been involved in the development of Webnographer, an online tool for remote usability testing.
James is passionate about making software less frustrating. He believes that we need more ways to discover how people behave using computers, and then communicate that back to the designers and programmers. This is why he built Webnographer -- to help the designers and programmers understand how people use the software that they have created.
Intermediate
Remote Usability is a collection of methods that over the last year has become increasingly popular. Most of us are designing and developing products that will be used anywhere in the world, but most of our research methods are tied to a physical location. Remote sets the researcher free from being tied to a place, and also enables the testing of more people. By the end of the session you will become familiar with a number of remote research technologies, from remote ethnography to synchronous and asynchronous tools, and will be able to explain when such tools are suitable for user research.The workshop will cover:
Advanced
Asynchronous Remote testing is when the participant is separated from the evaluator by time and place. Asynchronous testing is significantly different from the usual user research methods, in this half a day workshop James and Sabrina will take you through the steps and theory of how to carry out a study from the design to the analysis of the results. The workshop will demystify the basic statistics that will help you understand the results. You will also learn the basics about how to carry out a International Study, from the legal issues to how to deal with translation.
