This is an archived version of the 2010 edition of UXLx. The current event website is at
12 to 14 May 2010
Lisbon, Portugal
Sabrina Mach
Sabrina Mach, co-founder of Feralabs has a background in market research, design and human computer interaction. She is passionate about making web evaluations easier, more effective and measurable.

Sabrina has extensive experience in remote usability, having carried out studies for some of Europe’s largest telecoms companies, broadcasters, and travel sites. The studies have used methods ranging from remote ethnography, critical incident reporting, to asynchronous remote testing. She has researched participant behaviour and tested websites in over 150 countries.

Her MSc dissertation at University College London compared the benefits and trade-offs between conventional lab testing and un-moderated remote usability testing.

Sabrina Mach

Workshop 1

An Introduction to Remote Usability Research


Remote Usability is a collection of methods that over the last year has become increasingly popular. Most of us are designing and developing products that will be used anywhere in the world, but most of our research methods are tied to a physical location. Remote sets the researcher free from being tied to a place, and also enables the testing of more people. By the end of the session you will become familiar with a number of remote research technologies, from remote ethnography to synchronous and asynchronous tools, and will be able to explain when such tools are suitable for user research.

The workshop will cover:

Wednesday, 12 May @ 09:00-12:30
180 minutes + 30 minute break @ 10:30-11:00
Room 2

Workshop 2

Asynchronous Remote Usability Testing in detail


Asynchronous Remote testing is when the participant is separated from the evaluator by time and place. Asynchronous testing is significantly different from the usual user research methods, in this half a day workshop James and Sabrina will take you through the steps and theory of how to carry out a study from the design to the analysis of the results. The workshop will demystify the basic statistics that will help you understand the results. You will also learn the basics about how to carry out a International Study, from the legal issues to how to deal with translation.
Wednesday, 12 May @ 15:00-18:30
180 minutes + 30 minute break @ 16:30-17:00
Room 2

Our Sponsors and Supporters

Platinum Sponsors:
Anacom - Autoridade Nacional de Comunicações
Gold Sponsors:
Flag Moo ActiveMedia - ScreenEMotion London User Research Centre Hello Group Corefactor
Silver Sponsors:
O'Reilly Rosenfeld Media Pearson Publishing Morgan Kaufmann - Elsevier Wiley Tobii Technology
Axure - See it happen Goplan Survs - Asking for you Usabilla - Transparent Usability SensoMotoric Instruments Balsamiq Studios invoic€xpress
Media Sponsors:
Want Magazine UX Booth Lucrat Fresh GUI

Partners and Supporters:
TAP Portugal VIP Hotels AHP - Applications and Hosting Provider Hospedeiras e Promotoras de Eventos SpringEventsMadeira Interactive Technologies Institute
Câmara Municipal de Lisboa Associação para a Promoção do Multimédia e da Sociedade Digital e-Skills Week
Log - Open Source Consulting Lisboa Convention Bureau Associação Portuguesa para o Desenvolvimento das Comunicações Cortes de Cima Nokia