This is an archived version of the 2010 edition of UXLx. The current event website is at
12 to 14 May 2010
Lisbon, Portugal
a set of practical

Beginner Level

Steve Krug

Do-It-Yourself Usability Testing

In this half-day workshop, Steve Krug will show you how to do the kind of usability testing he thinks everyone who’s building anything that people interact with (like Web sites or applications) should be doing.
During the session, you’ll see a live demo test, learn how to create test tasks and scenarios, and get a chance to do a practice test on your own site.

Donna Spencer

Information Architecture   WORKSHOP FULL
Just the essentials

This half-day workshop cover the essential aspects of Information Architecture - classification, organisation methods, navigation design and how to come up with a great IA. You’ll go away with a better understanding of the essentials of information architecture, techniques to use on your next project and a comprehensive list of resources for follow-up reading.
Susan Weinschenk

How to Design Usable and Persuasive Websites   WORKSHOP FULL

Why are some web sites intuitive, easy to use, and persuasive and others aren't? How can you design a website or product that is user-friendly? And what does it mean to your project and product plans to add usability and persuasion engineering in? We use lots of examples and demonstrations to show you what usability and persuasion design is, why it is important and what it means to you.
Dave Malouf

Sketching: The Secret Sauce of Design

Dave Malouf will lead attendees of this workshop through several aspects about how to apply the lessons of sketching to the real practice of user experience design. No need to be an artist to take advantage of the most important pieces of how sketching will make you an overall better designer from ideation to synthesis to collaboration. Bring a notebook and your favorite writing instrument (I like Pilot Razor Points). The course is geared towards people who are practicing interaction design and other user experience professionals, but can be beneficial for anyone who is trying to apply core design thinking methods into their personal and business practices. No previous experience with drawing or sketching is required. The course is best for people with no formal design training, regardless of level of experience.

Who is it for?

Beginner Level Workshops are aimed at people who are just beginning their careers out of school or college or to those that are shifting careers into this field of knowledge.

It's also aimed at professionals from border activities such as Developers, Visual Designers and Project managers. More experienced professionals will also benefit from brushing up and soak up the new advances on basic skills.

Intermediate Level

Jared Spool

Designing for Content-Rich Sites   WORKSHOP FULL

Research has shown us how some sites, no matter what users are looking for, make it easy to always find the relevant information. Other sites, no matter how hard the users try, are too difficult and frustrating. In this workshop, Jared Spool will share the secret of designing sites rich in content, such that users are delighted and ready to return time after time. You'll learn how the content on your site emits "scent" and how to ensure users catch hold of it as they maneuver through your site's pages. At the end of this workshop, you'll know exactly what you need to do to greatly enhance the usability of your content-rich site.
Bill Scott

Designing with Patterns   WORKSHOP FULL

In every field of design one of the first things students must do is learn from the work of others. They study and break down real-world examples in order to understand the underlying principles and patterns that make for successful design. Then they are able to apply these learnings to their own set of problems. Designing for web interfaces is no different. In this workshop, Bill Scott will discuss the rationale behind patterns, present a number of excellent pattern libraries for your consideration (20+), and then dive deep into 100+ examples from around the web that illustrate good interaction techniques (design patterns) as well as the not so good (anti-patterns) all organized as a set of six design principles.
Brian Fling

Designing Mobile Experiences

In the last year we've learned something that we suspected, but never really knew about mobile, great mobile design sells. But great mobile design doesn't start in Photoshop, it starts by understanding the users, the business goals, the intended devices and a million other tiny variables. Who better to solve these problems than the designer? In this workshop led by Brian Fling, author of O'Reilly's Mobile Design and Development, we will deconstruct a variety of successful mobile experiences from the old green screens to today's hottest iPhone apps. We'll identify what works in the mobile context and why. But more importantly we'll learn how we can design incredible mobile experiences for today and for tomorrow.
Eric Reiss

Copywriting for the Web

In just three hours, content guru Eric Reiss will show you how to create findable, scanable, skimable, and readable on-line content. This is the stuff that creates understanding, builds trust, and increases conversion rates. Eric won’t teach you how to un-mix your metaphors (if you’re a lousy writer, this is not the workshop for you). But if you’re already a decent wordsmith, here’s how you can take your talent to the web. And Eric will also kill off a bunch of myths about what works and what doesn’t, and give you the tools needed to enjoy online success.
Dana Chisnell

Making Smart Design Decisions   WORKSHOP FULL
Collaborative techniques for analyzing usability testing data

True usability is invisible. If something is going well, you don’t notice it. If the temperature in a room is comfortable, no one complains. How usable are your designs? Could they be more usable even though users can accomplish their goals? Are they worth improving? Learn how to tie your research questions to solid measures so your team can make design decisions based on data rather than opinion.
Caroline Jarrett

Label Placement in Forms
(and other time-consuming controversies)

Have you ever found yourself in a heated discussion about these frequently controversial areas of web forms design? Where to put the labels; Whether to put a colon at the end of a label; Whether to use sentence or title case for labels; How to indicate required fields. This workshop will focus on these and other time-consuming issues, where you will find answers backed up by research and what will work best in practice.
Manuel Lima

The Experience of Visualization   WORKSHOP FULL

Information Visualization is an emergent field capturing the imagination of numerous practitioners across the globe. It’s also an area that poses critical challenges from an interaction and user interface perspective. In this 3-hour workshop we will go over the fundamental principles that make a good information visualization project, exploring the field’s main propositions and looking at practical examples on how to improve the overall user experience.
Sabrina Mach James Page

An Introduction to Remote Usability Research

Remote Usability is a collection of methods that over the last year has become increasingly popular. Most of us are designing and developing products that will be used anywhere in the world, but most of our research methods are tied to a physical location. Remote sets the researcher free from being tied to a place, and also enables the testing of more people. By the end of the session you will become familiar with a number of remote research technologies, from remote ethnography to synchronous and asynchronous tools, and will be able to explain when such tools are suitable for user research.

Who is it for?

Intermediate Level Workshops are aimed at professionals with a bit of experience, looking to hone up their skills and take them to next level. They are aimed at User Interface Designers, User Experience Designers, Information Architects, Interaction Designers and Usability Consultants.

Beginner Level attendees willing to take up a challenge and try something a little more advanced may also benefit from these workshops. Very experienced professionals can also benefit from these workshops to brush up and update their core skills.

Advanced Level

Peter Merholz

Product Strategy and Planning Tools   WORKSHOP FULL

Successful user experience design requires planning and strategic thinking. What are the new design methods that will ensure success in your work? Join Peter Merholz of Adaptive Path as he shares proven steps instrumental in the development of designs. In this in-depth seminar, Peter will share tools for developing the strategy and planning for your organisation’s sites and web applications. Drawn from time-tested techniques of product strategy, the design experts at Adaptive Path have evolved these approaches to suit the expedited pace of web application development.
Luke Wroblewski

Influencing Strategy by Design   WORKSHOP FULL

This half-day course will teach designers how to contribute to the direction of their company by synthesising and articulating clear, actionable business and product strategies. Often, growth opportunities for designers are artificially limited by org charts that fail to fully capitalise on the galvanising role that design can have beyond product or marketing. This course empowers designers by giving them tools to impact strategy by illuminating important decision-drivers like market or user research, web analytics, financials, and product reports.
Dan Saffer

Brainstorming and Design Principles   WORKSHOP FULL

One of the core skills of interaction designer is the ability to rapidly generate concepts. This hands-on workshop will look at some of the best practices for doing just that, and, just as importantly, what to do once you have those concepts, both in clustering and categorizing them, but also in selecting the best. How do you go about deciding which concepts to prototype? One answer is Design Principles. By generating design principles, you can create criteria for determining your best concepts, but also “guiding stars” for making design decisions throughout the prototyping and production process.
Sabrina Mach James Page

Asynchronous Remote Usability Testing in detail

Asynchronous Remote testing is when the participant is separated from the evaluator by time and place. Asynchronous testing is significantly different from the usual user research methods, in this half a day workshop James and Sabrina will take you through the steps and theory of how to carry out a study from the design to the analysis of the results. The workshop will demystify the basic statistics that will help you understand the results. You will also learn the basics about how to carry out a International Study, from the legal issues to how to deal with translation.

Who is it for?

Advanced Level Workshops are aimed at experienced professionals leading teams or operating on a management level. They are aimed at Experience Planners and Managers, Business Analysts and Project Managers.

Even not so experienced professionals willing to take a challenge or jack up their careers will benefit from learning the management and leadership skills provided by these workshops.

Our Sponsors and Supporters

Platinum Sponsors:
Anacom - Autoridade Nacional de Comunicações
Gold Sponsors:
Flag Moo ActiveMedia - ScreenEMotion London User Research Centre Hello Group Corefactor
Silver Sponsors:
O'Reilly Rosenfeld Media Pearson Publishing Morgan Kaufmann - Elsevier Wiley Tobii Technology
Axure - See it happen Goplan Survs - Asking for you Usabilla - Transparent Usability SensoMotoric Instruments Balsamiq Studios invoic€xpress
Media Sponsors:
Want Magazine UX Booth Lucrat Fresh GUI

Partners and Supporters:
TAP Portugal VIP Hotels AHP - Applications and Hosting Provider Hospedeiras e Promotoras de Eventos SpringEventsMadeira Interactive Technologies Institute
Câmara Municipal de Lisboa Associação para a Promoção do Multimédia e da Sociedade Digital e-Skills Week
Log - Open Source Consulting Lisboa Convention Bureau Associação Portuguesa para o Desenvolvimento das Comunicações Cortes de Cima Nokia